Are certain national cultures better suited to implement lean thinking? In this post, I reflect on the role of national cultures in the roll-out of a corporate lean program.
Respect for the Bangalorian bus driver—who probably has the world’s toughest job. While I visit Volvo factories in Bangalore this week, I feel the pulse of a thriving city that literally bursts into the streets with all its energy. The traffic in India’s third largest city is straightforward d r e a d f u l. Continuous honking seems to be the most important trick to come ahead and stay alive. In this total chaos of noise, pollution, people and vehicles, I am surprised to find the traffic flowing surprisingly swiftly. How do the Bangalorians create flow of mere chaos?
[This post is an excerpt from my article “People at the wheel – Volvo’s lean journey” co-authored with Ebly Sanchez at Volvo, and freshly published in the Lean Management Journal.]